How much is shipping? Free, with tracking, anywhere in Australia.
How long does delivery take? We prepare your order in 1–2 business days. Delivery then takes 7–14 business days. We email you the tracking number as soon as it ships.
Where is my order shipped from? From our supplier's warehouse overseas. That's why delivery takes a little longer than a local store.
Will I pay customs or extra fees? No. The price you see at checkout is all you pay.
Can I return my order? Yes. You have 14 days from delivery to return unused items in their original packaging. Contact us first and we'll explain how.
What if it arrives damaged or faulty? Send us a photo or short video within 14 days of delivery and we'll send a replacement or refund you. This doesn't affect your rights under the Australian Consumer Law.
Is it safe to pay? Yes. Payments are processed securely by PayPal and we never see your card details.
How do I contact you? Use our contact page and we'll reply within 1 business day.